FREQUENTLY ASKED QUESTIONS

• Accommodation (private room with en-suite bathroom).
• All utilities included: internet, water, electricity, climate control, cleaning of
common areas, towels, and bed linen
• Unlimited access to the fully equipped kitchen, dining area, shared lounge, outdoor spaces, and
workspaces.

Yes. We require a security deposit equivalent to one month’s stay, which will be refunded at the end of your stay provided there are no damages or extraordinary cleaning costs.

The minimum stay is 1 month. We encourage medium- and long-term stays to help build a strong community and create a richer shared living experience. There is no fixed maximum stay—you are welcome to stay for as long as it feels right for you and the community.

Our coliving is organised by floors. You will share the kitchen and open-plan living and dining area with residents from 3 to 6 other rooms, depending on which floor your room is located on.

Yes. We can provide you with the documentation you need to register your address or present your rental agreement.

Please try to give us 30 days’ notice. If that is not possible, we will review your situation on a case-by-case basis.

Yes. The shared areas are cleaned weekly, and your room is cleaned once a month. Additional cleaning services are available at an extra cost.

Out of respect for the other residents and due to potential allergies, we are unable to accommodate pets.

Yes, we understand that you may want to welcome friends or family. Visitors are welcome, as long as they respect the basic community guidelines:
• You are welcome to have occasional daytime visitors.
• Visitors must respect the shared spaces and the peaceful atmosphere of the coliving.
We want you to feel at home while ensuring the experience remains comfortable and respectful for everyone in the community.

Yes, we offer a 10% discount for stays of more than 3 months and a 20% discount for stays of more than 6 months. We also offer benefits for renewals and referrals.

• Yes, you can cancel your booking with more than 30 days’ notice.
• If you cancel with less than 30 days’ notice, the payment is non-refundable, but we will do our best to find a solution (such as changing your dates or transferring the booking to someone else).

There is no fixed check-in or check-out time.

Please note that we do not have a physical reception desk.

The day before your arrival, you will receive an access code and instructions to complete your self check-in.

If you arrive during our office hours, we will do our best to welcome you in person.

Just bring your luggage, personal documents, and your essentials. We provide bed linen and towels upon arrival, with additional replacements available on request.

Your booking confirmation will include step-by-step directions, transport options, and our support contact details.

You can request an invoice at any time, and we will send it to you by email. We can also issue invoices in your company’s name.

Your first month’s rent will be prorated based on your move-in date.

Just let us know in advance. We give priority to stay extensions and will confirm availability along with the updated rate.

No. To secure your booking, we only require payment of the security deposit. The first month’s rent must be paid one month before your arrival, and after that, payments are made on a monthly basis.

Please respect quiet hours (10:00 pm–8:00 am), take care of the shared spaces, do not smoke inside the house, and help keep common areas clean and tidy.

You can report maintenance issues via WhatsApp or email. We resolve urgent issues as quickly as possible and keep you informed with clear updates on expected timeframes.

We organise a variety of activities designed to help you connect, have fun, and share experiences. Every month, we create a calendar featuring sports, food, cultural, and wellness activities.
Everyone in the coliving community is welcome to join—and you’re also encouraged to suggest new ideas or activities if you’d like!

You have access to a coworking space exclusively for residents. You can also work comfortably from your room, which comes equipped with a desk, or make use of the building’s shared spaces, such as the lounge on your floor or the communal garden.

You can leave a review on our Google profile by clicking here.

Yes. We have a referral programme: if a friend books through your recommendation, both of you will enjoy exclusive benefits.